Effective from 2026
These Terms & Conditions govern the use of services provided by LevirAI ApS ("LevirAI", "we", "us", "our"), a company registered in Denmark with CVR number 46451333.
By using our website, contacting us, or entering into a service agreement with us, you ("you", "the Client") agree to these Terms.
LevirAI builds, deploys, and maintains custom AI agents for businesses. Our services include:
The specific scope of each engagement is defined in a written Service Agreement signed by both parties before work begins. These Terms apply alongside that Service Agreement. If there is a conflict, the Service Agreement takes precedence.
A binding engagement is created when:
Until all three conditions are met, no work begins and no obligations exist between the parties.
A one-time fee, due in full before deployment. Specific amount is set out in the Proposal.
A recurring monthly fee covering the cost of third-party tools, maintenance, monitoring, and minor updates of the deployed agent. Billed monthly in advance, starting from the deployment date.
We may adjust the monthly retainer with 30 days' written notice to the Client. Adjustments will only be made for one of the following reasons:
Invoices are payable within 14 days of issue. Late payments may incur interest at the Danish statutory rate (Renteloven).
All fees are quoted and invoiced in Euro (€) unless otherwise agreed in writing.
All fees are exclusive of VAT (moms). VAT will be added where applicable.
We commit to deploying the agent within 3 weeks (15 business days) from the signing of the Service Agreement and receipt of payment, provided that:
Delays caused by the Client may extend the deployment timeline accordingly.
To deliver our services, we require the Client to:
The Client retains full ownership and responsibility for their own data, accounts, and tools at all times.
The Client retains all rights to their data, business information, and content. We claim no ownership over anything provided by the Client.
Upon full payment of the setup fee, the Client receives a perpetual, non-exclusive license to use the agent built for them, including its configurations, prompts, and workflows. The Client is free to continue operating the agent independently if the engagement ends.
We retain all rights to our general methods, frameworks, prompt structures, and proprietary processes. We may reuse non-Client-specific components in future projects.
Claude (Anthropic) and Make.com remain the property of their respective owners. The Client must comply with their terms of service when using agents built on these platforms.
Both parties agree to keep confidential any non-public information shared during the engagement, including business processes, customer data, financial information, and strategic plans.
This obligation survives the end of the engagement and continues for 3 years after termination, except where disclosure is required by law.
We act as a Data Processor when processing personal data on behalf of the Client (who is the Data Controller).
Where the engagement involves processing personal data, the parties will sign a separate Data Processing Agreement (DPA) in line with Article 28 of the GDPR.
We use the following sub-processors to deliver our services:
The Client consents to our use of these sub-processors. We will notify the Client of any changes to the list of sub-processors.
For Clients in the European Union, we configure our stack to keep data within EU regions where possible.
We do not permanently store Client data outside the Client's own tools. Data passes through our processing layer in transit only.
We provide the services on a best-effort basis. We do not guarantee:
We will respond to support requests within 2 business days during normal business hours (Monday–Friday, 09:00–17:00 CET), excluding Danish public holidays.
We are not responsible for outages, errors, or limitations of third-party services beyond our control.
To the fullest extent permitted by Danish law:
Nothing in these Terms limits liability for fraud, gross negligence, or other liability that cannot be limited under applicable law.
The Client may terminate the monthly retainer at any time with 30 days' written notice. Setup fees already paid are non-refundable.
We may terminate an engagement with 30 days' written notice if:
We will hand over the agent's configurations, documentation, and access in a usable form. We will delete or return any Client data we hold within 30 days, in line with our DPA.
The Client agrees not to use our services for:
We reserve the right to refuse or terminate any engagement that violates this section.
We may update these Terms from time to time. Material changes will be communicated to active Clients in writing at least 30 days before they take effect. Continued use of our services after that period constitutes acceptance of the updated Terms.
These Terms are governed by Danish law.
Any dispute arising out of or in connection with these Terms shall first be addressed through good-faith negotiation. If unresolved, the dispute shall be submitted to the courts of Copenhagen, Denmark, which shall have exclusive jurisdiction.
For any questions about these terms, contact us at:
LevirAI ApS
Email: hello@levir.ai
CVR: 46451333